By registering for or using FunctionalAI ("the Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must not use the Service. We reserve the right to update or modify these Terms at any time. We will notify you of material changes (for example, via email or a notice on our site), and continued use of the Service after any updates constitutes acceptance of the new Terms.
FunctionalAI is an AI-powered platform that helps businesses (such as Shopify merchants and other companies) automate customer interactions and other tasks. The Service may integrate with third-party systems (including OpenAI for AI processing, social media platforms, email providers, and payment processors) to provide its features. All users of the Service must be at least 18 years old or otherwise have the legal capacity to enter into these Terms on behalf of a business or organization.
You may need to create an account to use the Service. You agree to provide accurate, up-to-date information during registration (such as your name, email address, and any other required details). You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You must promptly notify us if you suspect any unauthorized use of your account or security breach.
By using FunctionalAI, you agree to use the Service only for lawful purposes and in compliance with these Terms. You are solely responsible for all data, content, and materials you submit or upload to the Service, including any text, documents, or files used in conversations with the AI. You must ensure that you have all necessary rights and permissions to provide such content and that it does not violate any law or infringe anyone's rights.
In particular, you agree not to:
Our Service integrates with various third-party platforms and services to function effectively, including but not limited to:
FunctionalAI uses OpenAI's Large Language Model APIs to generate chatbot responses and other AI-driven features. By using the Service, you consent to your data (such as text prompts, conversation content, and files you upload) being sent to OpenAI's systems for processing. According to OpenAI's policies, they do not use API-supplied data to train their general models by default and retain it only temporarily (e.g. up to 30 days) to monitor for misuse.
If you subscribe to a paid plan or make purchases through FunctionalAI, payments are handled via third-party payment platforms such as Lemon Squeezy and Stripe. We do not collect or store your sensitive payment card details; such information is transmitted directly to the payment processor over encrypted connections.
FunctionalAI may offer you the ability to connect your accounts from third-party platforms (for example, your Instagram, Facebook Messenger, WhatsApp, LINE, Google (Gmail), or other messaging/email services) to enable AI-driven responses or other features. By connecting a third-party account to FunctionalAI, you are granting us permission to access and use content from that account as needed to provide the Service.
You retain ownership of all content and data you provide to FunctionalAI, as well as the outputs generated for you by the Service to the extent permitted by law. We do not claim ownership over your data or the AI-generated responses produced for you. By using the Service, however, you grant FunctionalAI a worldwide, non-exclusive, royalty-free license to use, reproduce, and process your content solely for the purpose of operating and providing the Service and as otherwise permitted by these Terms.
All rights, title, and interest in and to the FunctionalAI Service (including our software, algorithms, website, logos, trademarks, and any content provided by us) are and will remain the exclusive property of FunctionalAI (or its licensors). We are granting you a limited, revocable, non-transferable license to use the Service for your internal business purposes, in accordance with these Terms.
FunctionalAI uses advanced AI models to generate content such as chatbot responses, email drafts, and other outputs based on user-provided input. You understand that AI-generated content may not always be accurate, complete, or appropriate. While we strive for useful and relevant outputs, the AI may occasionally produce incorrect information or content that could be biased or offensive.
We do not guarantee the quality or correctness of any output generated by the Service. You are solely responsible for reviewing and verifying the accuracy and suitability of AI-generated suggestions before using them. FunctionalAI is not liable for any decisions you make or actions you take based on AI-generated content.
Some features of FunctionalAI may be offered free of charge while others require a paid subscription or usage-based fees. If you sign up for a paid plan, you agree to pay all applicable fees as shown when you register or upgrade. All fees are exclusive of taxes (unless stated otherwise). You are responsible for paying any taxes or governmental charges applicable to your use of the Service.
All subscriptions will automatically renew at the end of each billing cycle unless you cancel the subscription before the renewal date. You can cancel via your account settings or by contacting support.
If you cancel mid-cycle, we typically do not provide prorated refunds for unused time, except where required by law or explicitly stated in an offer. However, if you believe there are extenuating circumstances, please contact us and we will review refund requests on a case-by-case basis.
You may stop using FunctionalAI at any time. You may also delete your account by contacting us, subject to any verification process we may require. We reserve the right to suspend or terminate your access to the Service at our discretion if we believe that: (a) you have violated these Terms or any applicable law; (b) your use of the Service could cause harm or risk to us, other users, or third parties; or (c) we decide to discontinue the Service.
FunctionalAI is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express, implied, or statutory, regarding the Service. This includes any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the Service will meet your requirements, achieve any intended results, be compatible with all systems, or be secure, uninterrupted, or error-free.
To the maximum extent permitted by law, in no event will FunctionalAI or its proprietor/owner(s), affiliates, officers, employees, agents, or partners be liable for: (a) any indirect, incidental, special, consequential, or punitive damages; or (b) any loss of profits, revenues, data, or goodwill; or (c) any damages whatsoever arising from your use of or inability to use the Service.
In all cases, FunctionalAI's total cumulative liability for claims arising out of or related to the Service is limited to the greater of: (i) the amount you paid us for the Service in the six (6) months preceding the event giving rise to the liability, or (ii) 100 US dollars (USD $100).
You agree to indemnify, defend, and hold harmless FunctionalAI and its owner(s), employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) that arise out of or relate to: (a) your use of the Service, (b) any data or content you provide, (c) your violation of these Terms, or (d) your violation of any applicable law or regulations.
These Terms and any dispute arising out of or related to the Service shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law principles. You expressly agree that any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Poland, and you consent to the personal jurisdiction of such courts.
Neither party shall be liable for any failure or delay in performing their obligations under these Terms where such failure or delay results from circumstances beyond the reasonable control of that party. Such circumstances include, but are not limited to:
In the event of a force majeure, the affected party shall notify the other party as soon as reasonably practicable and shall use reasonable efforts to mitigate the effects of the force majeure event. If a force majeure event continues for more than 30 consecutive days, either party may terminate these Terms upon written notice to the other party.
These Terms (along with any additional guidelines, policies, or agreements expressly incorporated by reference, including the Privacy Policy) constitute the entire agreement between you and FunctionalAI regarding the Service.
Our failure to enforce any provision of these Terms shall not be considered a waiver of that provision or of the right to enforce it later.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be interpreted to fulfill its intended purpose to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
If you have any questions about these Terms or need to contact us for any reason, please reach out to us:
FunctionalAI Support Team
We value our users and will do our best to address your inquiries.