Tips and guides for store owners
How to automate customer support, reduce tickets and spend your time on the store instead.
Best Live Chat Apps for Shopify (2026): 9 Compared on Real Costs
Nine live chat apps for Shopify compared on what each one charges for (per agent, per conversation or per AI answer), what the free plans really cover, and what happens when a shopper needs a person.
Read the postWhat Happens When You Click "Start Setup Wizard" (A Behind-the-Scenes Look)
One click, and our Shopify setup wizard builds a complete AI assistant. Here's exactly what it does — reading your products, pages and blog posts, building a knowledge base, and wiring it all up.
Read the postChatbot Human Handoff: When Your AI Should Call in a Human
Chatbot human handoff done right: set AI-to-human handoff rules on sentiment, keywords, and message limits so frustrated shoppers reach a person fast.
Read the postAI Chatbot Pricing Is Broken: Why Per-Resolution Billing Punishes Growing Stores
Per-outcome and per-resolution AI billing can punish your growth. Here's why this model breaks down — and what to look for instead.
Read the postShopify AI Customer Support: What to Automate and What to Keep Human
A practical guide to Shopify AI customer support: which shopper questions to automate, which to keep human, how to handle order status safely, and a two-week rollout plan.
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Your customers are already asking.
Put an assistant on your site that answers from what you know, and calls you in when a customer needs a person. 100 free messages to start, no card needed.
Free to install. Your storefront doesn’t change until you switch the chat on in your theme.
Install on Shopify