Every conversation, in one inbox

Every chat from your widget, on your website or your Shopify store, lands in one inbox. Read what the AI is saying as it happens, and take over any conversation with one click.

Conversations
Status
AI replying
Waiting on shopper
You took over
Paused by a rule
Every chat, newest firstLive
AImarta.k@example.com12m
WaitingVisitor from Kraków19m
Youl.bianchi@example.com26m
PausedVisitor from Utrecht33m
AIsam.b@example.com40m
Waitingjane.d@example.com47m
YouVisitor from Lyon54m
Pausednoor.h@example.com1m
AIVisitor from Porto8m

Export a report, or the raw data

Pick an assistant and how far back to go, and download its conversations as a readable HTML report, as JSON for your own analysis, or both.

  • HTML report to read and share
  • JSON with every message and who sent it
  • Any range up to 365 days back
  • Archived threads if you want them
Export conversationsReady
AssistantShop assistant
Last90 days
FormatHTML report + JSON
Archived threadsIncluded
Start export
Exported reportconversations.html
marta.k@example.com
Mar 28, 2026 · 14:32
Shopify store
Shopper
Where is my order?
Assistant
Order #1042 ships tomorrow.
Shopper
Perfect, thanks!

Every thread, start to finish

The report lists each conversation with its messages and times, where it came from, and the shopper’s email if they left one. Handed-off threads keep the scores that paused them.

  • Opens in any browser
  • Full conversation history
  • Times and sources on every thread
  • Why each paused thread paused

Everything you need in one inbox

Powerful features for teams who deliver exceptional customer support.

New messages appear as they arrive
The whole history of every thread
Each thread shows where it came from
Filter by assistant, source, status and date
Search by name or email
Archive a thread when you are done with it

Your customers are already asking.

Put an assistant on your site that answers from what you know, and calls you in when a customer needs a person. 100 free messages to start, no card needed.

Any website

One line of code in your site. No developer needed.

Start free on any website
Shopify store

Free to install. Your storefront doesn’t change until you switch the chat on in your theme.

Install on Shopify