Your AI answers from what you know

Upload PDFs, Markdown, text or CSV files, paste in text, or import pages from your site. On Shopify, your products, pages, blog posts and collections sync on their own. The assistant answers from that content and nothing else.

Start free on any websiteInstall on Shopify
Knowledge base
Your files● Reading
MDproducts.md61 KB
MDbusiness_information.md42 KB
PDFreturns_policy.pdf118 KB
MDfaq.md27 KB
MDshipping.md34 KB
Drop files, or click to choose
Searchable by meaning5 files

Simple markdown format

Write your FAQs as plain Markdown: a heading per topic, a question, its answer. It is easy to write, easy to keep current, and easy for the assistant to find.

  • A question, then its answer
  • Headings keep topics apart
  • Edit it in any text editor
  • PDF, text and CSV work too
faq.mdMarkdown
# Shipping ## How long does shipping take? Standard shipping is 3–5 business days within the US. International orders ship in 7–14 days via tracked courier. ## What about returns? 30-day returns on unworn items. Free return label included.
Behind one answerFrom your files
The shopper asksHow long does shipping take?
0.94faq.mdStandard shipping is 3–5 days…
0.71returns.md30-day returns on unworn items…
0.42pricing.mdInternational orders include…
The reply, written from the best matchStandard shipping is 3–5 business days within the US.

How an answer is found

A shopper asks. The assistant searches your files for the passages closest in meaning, and writes its reply from those. The shopper sees the answer, not the search.

  • Searches by meaning
  • Replies from the best matches
  • Stays inside your content
  • Fewer made-up answers

Why answering from your files matters

An assistant that looks things up before it replies has something real to answer from.

Answers come from your content
Files are indexed for you on upload
Finds passages by meaning, not exact words
Keeps to your content, not the open web
Change a file and later answers follow it
Draws on several files for one answer

Your customers are already asking.

Put an assistant on your site that answers from what you know, and calls you in when a customer needs a person. 100 free messages to start, no card needed.

Any website

One line of code in your site. No developer needed.

Start free on any website
Shopify store

Free to install. Your storefront doesn’t change until you switch the chat on in your theme.

Install on Shopify