▸//features · platformWHAT IT DOES

Everything you need to automate support

A complete platform for AI-powered customer conversations, from first contact to resolution.

INBOX · LIVE VIEW
STATES
AAI replying
WAwaiting customer
HHuman takeover
EEscalated
PAuto-paused
LIVE · INBOX9 OPEN
AIryan.anderson@gmail.com12m
WAIalex.rivera@yahoo.com19m
HUMchris.t@shopify26m
ESCmira.j@protonmail33m
PSEkim.y@instagram40m
AIsamuel.b@messenger47m
WAIjane.d@gmail.com54m
HUMnoor.h@hotmail1m
ESCliam.k@gmail.com8m
PSEryan.anderson@gmail.com15m
AIalex.rivera@yahoo.com22m
WAIchris.t@shopify29m
HUMmira.j@protonmail36m
ESCkim.y@instagram43m
PSEsamuel.b@messenger50m
AIjane.d@gmail.com57m
WAInoor.h@hotmail4m
HUMliam.k@gmail.com11m
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Multi-Channel Inbox

All conversations from Website, Shopify, Instagram, Messenger, Gmail, and more — unified in one dashboard. Never miss a customer message.

Website WidgetInstagram DMsMessengerGmailShopify
Learn More
KNOWLEDGE BASE · SYNC
MY KNOWLEDGE BASE● INDEXING
MDproducts.md061 KB
MDbusiness_information.md042 KB
PDFreturns_policy.pdf118 KB
MDfaq.md027 KB
MDshipping.md034 KB
DROP_FILES_OR_CLICK
VECTOR · INDEX1536D
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Knowledge Base & RAG

Upload your documents, FAQs, and product info. Your AI learns from your content and delivers accurate, grounded responses every time.

Document UploadFAQ ImportAuto-IndexingSmart Search
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WIDGET STUDIO · PREVIEW
SHARINGAPPEARANCEQUESTIONSSECURITY
ColorsBRAND
#1D2C5C
#F0A30A
Launcher · bubble style
Header · title and welcome
Advanced · size and avatars
LIVE · PREVIEWSYNC
AI Assistant
HOW_CAN_I_HELP
Hi there! How can I help you today?
What are your business hours?
We're open 9am–6pm PT, Monday through Friday.
Type your message...
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Widget Customization

Match your brand perfectly with full color, layout, and behavior customization. Add suggested questions to guide customers to quick answers.

Color ThemesLayout OptionsSuggested QuestionsLive Preview
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HANDOFF · MONITOR
AI · MONITOR
REQUEST_HUMAN
NEGATIVE_TONE
UNCERTAINTY
TRIGGER · EVAL
POST_CONVERSATION
SCORE0.86
● CONVERSATION_PAUSED
HUMAN · ACTIVE● LIVE
Sara · Support
JOINED · 0:02
SARA · TYPINGHey — I'm taking over from here. Let me look at this for you.
CONTEXT_TRANSFERRED · 12_MSGS
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Smart Human Handoff

AI monitors conversations and automatically pauses when customers need human attention. See exactly why each handoff was triggered.

Auto-DetectionTrigger RulesEvaluation ScoresManual Override
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Get Started Free

No credit card required. 100 free messages, one-time.